SunCity Apartment is located in the heart of Phnom Penh capital. The first modern service-apartment building in the city It is was established on January 1st, 2012. SunCity is set in an ideal location for anyone looking for a modern and dynamic lifestyle. We are within 10 minutes walking distance to restaurants, spas, convenient stores and medical clinics. SunCity Apartment comprises of 35 luxurious and spacious units with modern interiors and full personal service designed to make your busy life easier.
We are currently looking for qualified candidate to fulfill the position of Apartment Manager.
JOB RESPONSIBILITIES:
• Handle lease inquiry (Agency, phone, walk-in, email)
• Preparing Customer lease agreement (new/renew).
• Sending Notice and follow up to Tenant’s lease status (finished contract date) & payment due.
• Updating room vacancy and ensures building are fully occupied.
• Meticulously check Tenant’s background for security reason
• Price negotiation and dealing with customer propose condition
• Handle Customer’s complain, request, queries by providing an adequate information and support and ensure customer’s satisfaction.
• Communicate to Marketing Department on how to improve the Customer awareness of the Serviced Apartment by constantly updating website, promotional campaign and by coordinating with property partners such as Real Estate Agencies (Phone calls/SMS/emails)
• Issue Invoice and receive customer’s payment (Cashier task)
• Email’s corresponding with customer about room, payment, invoices & lease
• Directly reporting to CEO all major decisions related to property, staff, and Tenants.
• Other tasks related with customer service and assign by CEO.

• Diploma/University Degree in Business Administration, Marketing/Sales, Customer Service
• 3 years of experience in Customer Service or related field
• Computer literacy (Ms Word, Excel and Internet-Email or other software is a plus).
• Good written and spoken in English or Chinese, or other languages is a plus
• Be flexible to handle customers’ complaint
• Be able to give adequate information and support to ensure customers’ satisfaction

Location: This position is based in Phnom Penh
Duration: Full-time work
We offer competitive benefits packages and better salary with good working environments.
Interested candidates are requested to submit a cover letter with CV and recent photo (4x6) and salary expectation to AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, H/P: 081 831 516 / 061 226 648, Email: career@mekongnet.com.kh with caption subject. Apartment Manager. Early applications will be prioritized.
Applications must be submitted before 04 May 2019 and will not be returned.
Only short-listed candidates will be contacted for interview.